We are responsible for all order processing.

By using our services you are agreeing to all our terms of service. We may change information from time to time so it would be best to keep checking this page.

We reserve the right to amend and withdraw the services without any notice including offers and promotions

On some occasions items will go out of stock after you have placed an order. We will refund the out of stock order for you.

If for any reason the website is down for technical errors we will not be made responsible or liable for this.

We are not responsible for any links to other websites that may be on MainezBoxx. We have no control over this .

Any undelivered/lost orders we will offer you a refund or for us to re send out the original order. Please note this is depending on stock. If we do not have it in stock or the specific item is discontinued we will refund you in full.

Items are only classed as lost after 15 working days - 20 working days during delays.

We are not liable to pay returns postage unless the item was damaged. (This will be issued via paypal or a credit note only)

We do not accept returns on items that have been worn or washed. (please check items for damages before wearing)

Returns MUST be received back to us within 14 days for a refund/exchange.


Any incorrect/damaged orders received must be returned to us before we can process any refunds/exchanges ( Postage costs will be refunded)

We are not liable for any lost returns that get sent back to us. (Please always use a tracked/recorded method)

During busy periods you may expect delays with your order . Delays will be announced under "Delivery & returns"

By shopping with us online you agree to all our terms and returns/payment/shipping information.


When placing an order products are subject to availability, If out of stock you will be informed and refunded fully.

Dispatch times may vary by a few days.

Any undelivered orders must be reported to us. We will agree to refund you or replace the item, pending stock. If we are unable to re send the original order we will process a full refund in full. Please note items are classed as lost after 15 working days

Any incorrect items received must be returned to us (Postage costs will be refunded)

We do not accept returns on items that have been worn or washed or received back to us after 14 days of purchase.

If orders are sent back to us outside the returns policy (14 days) We will either send your item back to you (You will have to pay postage) or we will issue you with a credit note. At our discretion.

Orders are only classed as lost if after 12 working days have passed. Then a refund or replacement will be offered.

We can withdraw or change any sale promotions or offers without notice


When you place an order you will receive an order confirmation and order tracking link ( this can change subject to availability )


All prices are inclusive of VAT


Will be offered out on social network sights and magazines the terms of them will be as they say where they are promoted. Discount codes are only for use on full price items and not exchanged for cash.

We have the right to change any parts of the website at any given time without any notice. This may include prices, variations, delivery times.

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